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What does 'unmetered' truly mean?
The term 'unmetered' doesn't truly mean that it's 'unmetered'. This is for the below reasons. It's not possible to make something truly 'unmetered' due to hardware limitations and the requirements of other clients. Allowing a service to be 'unmetered' would subsequently make abuse more likely, causing disruption for other clients.
How can I become a partner?
Becoming a partner is an important responsibility, and requires you to uphold the same reputation that we retain as a hosting company. We can provide you with a free service for as long as the partnership lasts. In return for us partnering with you, we will require you to advertise our company on any of your platforms. This will all be outlined once you apply. What are the requirements? You must have at least 1,000 subscribers on youtube OR 1,000 followers on twitch. You must have at
How can I enable two factor authentication?
In order to enable two factor authentication please follow the steps listed below. Visit the billing panel and login. Go to 'security settings' in your account. Enable two factor authentication by clicking on 'click here to enable'. Follow the steps shown, and use an authentication app like google authenticator or duo to scan the
How can I upgrade/downgrade a service?
In order to upgrade/downgrade a service please follow the steps listed below. Visit the billing panel and login. Under 'services' click on 'my services'. Click on the service you wish to upgrade/downgrade.
Can I request a refund?
Indeed you can. If after 24 hours you're not satisfied with Venelium Hosting you may request a full refund by opening a ticket.
Why NVMe disk space?
So you've noticed we use NVMe disk space? This is for the below reasons. The main benefit of NVMe disk space rather than generic SSD disk space is there much faster read/write speeds. A conventional SSD will be at least 10x slower than that of an NVMe. They're far more efficient than your average SSD, allowing for smoother and faster load times. This is thanks to the amazing latency that they offer.